Refund & Return Policy
Refund & Return Policy – Finese
At Finese, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect item, you may request a return or exchange within 7 days of delivery.
Eligibility:
- Item must be unused and in original packaging.
- Proof of purchase/order number is required.
- Used or damaged products by the customer are not eligible for return.
Refunds:
Once your return is approved, your refund will be processed within 5–7 business days.
Exchanges:
We only replace items if they are defective or damaged upon arrival.
Contact Us:
For return or refund requests, contact our support team with your order details.